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Data Privacy Policy
Last updated: November 2026

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1. Who is responsible
This website and Dog Garden are run by Dog Garden GmbH, Rheintalweg 64, 4125 Riehen, Switzerland. Contact: info@doggarden.ch. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP).

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2. What data we collect and why

  • When you contact us (contact form, email or messenger): your name, contact details and message, so that we can answer your enquiry.

  • When you book a service: your contact details and address, an emergency contact, information about your dog (including health and vaccination data) and payment information, so that we can provide and invoice our services. More details can be found in our Terms and Conditions.

  • When you visit this website: technical data such as IP address, browser, device and pages visited. This is recorded automatically by our website provider so that the website works securely.

 

3. Cookies
Our website only uses technically necessary cookies set by our website provider Wix, for example for security and so that the site works properly. We do not use analytics or advertising cookies.

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4. Who we share data with
We never sell your data. We only share it where necessary:

  • Wix.com Ltd. (Israel), which hosts our website and contact form. Data may also be stored on servers outside Switzerland, including in the USA. Switzerland recognises Israel as providing adequate data protection; for other countries, Wix uses recognised safeguards such as standard contractual clauses.

  • Service providers we use for email, messaging and accounting.

  • A vet in an emergency, or a substitute trainer or carer if needed.

  • Authorities, where we are legally required to do so.

 

5. Social media
Our website contains links to our social media pages (e.g. Facebook). If you click on them, you leave our website and the privacy policy of that platform applies.

 

6. How long we keep your data
We keep personal data only as long as necessary. Enquiries that do not lead to a booking are deleted after 12 months at the latest. Client and accounting records are kept as long as the law requires (generally 10 years).

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7. Your rights
You have the right to request access to your data and to have it corrected or deleted. You can also object to how we process your data or withdraw your consent at any time. Just send an email to info@doggarden.ch. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).

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8. Changes
We may update this privacy policy. The current version is always published on this page.

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